Malware – prevention and removal

Another security-related entry. A client came to us with a laptop that was performing slowly, the browsers were no longer set to default search engines and lots of unwanted popup windows kept appearing. These are all signs of infection by virus, trojan, adware, root kits and other unwanted malware. We successfully removed all of the infections and now the laptop …

Heartbleed and security

With all the coverage about the Heartbleed security bug all but died down it doesn’t mean the security issues have gone away. Here at Forest IT Solutions we use a password manager to keep our passwords safe and under control. It also has a useful tool to let us know what passwords needed to be changed due to the Heartbleed …

Slow Internet? Broadband at a crawl?

A client recently contacted us as they were having issues with very slow ADSL broadband. We quickly identified a problem with a piece of hardware that had caused their ADSL line to be be repeatedly reset. This had resulted in the ADSL provider automatically limiting the speed of the ADSL line so it was almost unusable. Once we resolved the …

Email solutions for SMEs

Email has been an essential tool for many small businesses. It gave them near instant messaging between the business and their clients, sending documents as attachments, setting up meetings and other useful, if not essential, functionality. Some businesses saw email as an essential part of their IT infrastructure and wanted to be able to take control of it and make …